Rapid Response IT | IT Systems | augmented reality

homepage1

Service Level Agreements from only £20 per month

Comprehensive IT support for your business

(Including free engineer call outs as required)

homepage1 - copy

Free engineer callouts included in our Service Level Agreements

Comprehensive IT support for your business

(Ask our competitors what they charge for call outs - then get in touch with us!)

Welcome to Rapid Response IT

Specialist IT Company

Customers come to us when they need IT support from a company that understands what they need and delivers effective solutions. A company that does not try to sell them a quick off the shelf solution, that actually works out what is in their best interest and delivers it.

Our customers may be startups, in a period of growth, or be long established stable businesses, but they all have one thing in common – to gain more control over their IT.

They need to ensure that their IT systems are supporting, not getting in the way of their businesses.

Some have been looking after their IT themselves, some have already been using a specialist provider and are looking for something different.

We are able to combine expertise, which you would expect, with a personal, one to one approach.

Because we are not the biggest IT Company in the Manchester area, we really understand the needs of small to medium businesses, and look for solutions that are right for them.

Rather than off the shelf solutions, we offer an individual, personal approach, sitting down with you, agreeing what you need and delivering it. Simple as that.

Effective, continuous, wraparound IT support.

Suite 19 Court hill house 60 Water Lane Wilmslow SK9 5AJ

Or call us on – 0161 820 4198

Or email at – ed@rr-it.co.uk

Services

Rapid Response IT | IT Support Manchester | icon Image

System Security

When it comes to security, prevention is better than cure, even as threats continue to evolve. By evaluating your security baseline regarding your processes, data and applications, monitoring and detecting emergent threats and using the latest scanning technology and patches to fix vulnerabilities, our experts have the experience and skills to provide your cyber security solutions.

Reducing downtime and streamlining business processes to maximise performance.

Disaster Recovery

Disaster recovery solutions protect your data and allow continuity of business. Whilst disasters are rare, you need a strategy for recovery. Data can be saved onsite if an offsite solution is impractical. A cloud-based solution, allowing swift access to critical data and operating systems, may be more appropriate.

Our tailored recovery solutions, which may combine both on and offsite technology, assure you that should disaster strike, disruption and diminished productivity is minimal.

Networks

When installing wired networks we use certified cabling and quality routers, hubs and switches. For wireless networks we use industry-class access points - either stand-alone or incorporated into the wired router, wi-fi to ethernet, wi-fi to wi-fi or wifi to bluetooth wireless bridges - and point to point wireless for communication between sites where wired connection is not appropriate.

Whatever the needs and requirements of your business we give you optimum communication and performance.

Continous Support

Defined and monitored Service Level Agreements mean that you have fully-managed reliability, precision and efficiency, responsiveness, and expert problem-solving procedures in place.

With maximum response times, targeted resolution times and an onsite presence for issues that cannot be solved remotely, our Service Level Agreements give you trouble-free technology. Assured.

Backup

Backup of data is essential to protect your business and provide rapid recovery of data. An onsite system with imaging provides complete peace of mind and can have you up and running in under 20 minutes. Allowing you to get back to work quickly with minimal disruption. Offsite backup provides a cost effective alternative for backing up of data and can allow you to access your files and retain vital information remotely.

Whether onsite, offsite or a combination, we can find the best solution for your data backup.

Server Management

Your server is essential to the optimum performance of your business. From installing a new or replacement network with the best server hardware and operating system, to virtual servers that are accessed remotely to reduce downtime during maintenance, our experts will recommend a tailored server solution to best fulfill your individual needs.

And if your requirements change, we will upscale accordingly so that you continue to reduce downtime and streamline your business processes.