Comprehensive IT Support for your business

Service Level Agreements

from only £25 per month or contact us for a bespoke solution suit your needs

(including free engineer callouts as required)

Welcome to Rapid Response IT
The specialist IT company

Customers come to us when they need IT support from a company that understands what they need and delivers effective solutions. A company that does not try to sell them a quick off the shelf solution, that actually works out what is in their best interest and delivers it.

  • Our customers, startups, growing or long established, all have one thing in common – to gain more control over their IT.
  • They want IT systems supporting which doesn’t get in the way of their businesses.
  • Some have in-house IT, while others have been using specialist providers and are looking for something different.

We are able to combine expertise with a personal, one-to-one approach, and offer affordable Service Level Agreements to suit modest budgets.

Because we are not the biggest IT Company in the Manchester area, we really understand the needs of small to medium businesses, and look for solutions that are right for them.

We offer an individual, personal approach, sitting down with you, agreeing what you need and delivering it. Simple as that.

Effective, continuous, wraparound IT support.

Get in touch

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What our clients are saying…

Networks

When installing wired networks we use certified cabling and quality routers, hubs and switches. For wireless networks we use industry-class access points – either stand-alone or incorporated into the wired router, wi-fi to ethernet, wi-fi to wi-fi or wifi to bluetooth wireless bridges – and point to point wireless for communication between sites where wired connection is not appropriate.

Whatever the needs and requirements of your business we give you optimum communication and performance.

Continuous Support

Defined and monitored Service Level Agreements mean that you have fully-managed reliability, precision and efficiency, responsiveness, and expert problem-solving procedures in place.

With maximum response times, targeted resolution times and an onsite presence for issues that cannot be solved remotely, our Service Level Agreements give you trouble-free technology. 

Assured.

Data Backups

Backup of data is essential to protect your business and provide rapid recovery of data. An onsite system with imaging provides complete peace of mind and can have you up and running in under 20 minutes. Allowing you to get back to work quickly with minimal disruption. Offsite backup provides a cost effective alternative for backing up of  data and can allow you to access your files and retain vital information remotely.

Whether onsite, offsite or a combination, we can find the best solution for your data backup.

Server Management

Your server is essential to the optimum performance of your business. From installing a new or replacement network with the best server hardware and operating system, to virtual servers that are accessed remotely to reduce downtime during maintenance, our experts will recommend a tailored server solution to best fulfill your individual needs.

And if your requirements change, we will upscale accordingly so that you continue to reduce downtime and streamline your business processes.